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End-User Agreement

Effective Date: 01/01/2024

 

1. Introduction

Welcome to BriskMed. This User Agreement ("Agreement") governs your use of our web-based medical services, which include online consultations, access to medical information, and home-based medical care ("Services"). By accessing or using our Services, you agree to be bound by the terms and conditions outlined in this Agreement.

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2. Acceptance of Terms

By using our Services, you acknowledge that you have read, understood, and agree to comply with this Agreement. If you do not agree to these terms, please do not use our Services.

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3. Services Provided

  • Online Consultations: You can schedule and participate in virtual consultations with healthcare professionals.

  • Medical Information: You will have access to medical information and resources provided by BriskMed.

  • Home-Based Medical Care: We may offer services that involve the provision of medical care in your home environment.

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4. User Responsibilities

  • Eligibility: You must be at least 18 years old or have the consent of a guardian to use our Services.

  • Accuracy of Information: You agree to provide accurate, current, and complete information when using our Services. You are responsible for updating your information as necessary.

  • Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

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5. Privacy and HIPAA Compliance

  • Personal Information Storage: We collect and store personal information, including but not limited to, medical history, contact details, and health records, to provide our Services effectively.

  • HIPAA Compliance: We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal health information (PHI). We implement appropriate safeguards to ensure the confidentiality, integrity, and security of your PHI.

  • Use of Personal Information: Your personal information will be used only for the purposes of providing and managing our Services, including but not limited to, medical consultations, follow-ups, and communication regarding your care.

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6. Consent to Communication

By using our Services, you consent to receive communications from us, including appointment reminders, updates about our Services, and other related information. You may opt-out of non-essential communications by contacting our support team.

 

7. Data Security

  • Protection Measures: We use industry-standard security measures to protect your personal and medical information from unauthorized access, alteration, disclosure, or destruction.

  • Data Breach Notification: In the event of a data breach affecting your personal information, we will notify you as required by applicable laws and regulations.

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8. Third-Party Services

  • Third-Party Links: Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or security of these third parties. You should review the terms and privacy policies of any third-party sites you visit.

  • Integration with Other Services: We may integrate with other services (e.g., electronic health record systems) to provide a seamless experience. These integrations are governed by their respective terms of use and privacy policies.

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9. Limitation of Liability

  • No Medical Advice: The information and consultations provided through our Services are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

  • Service Availability: We make no guarantees regarding the availability, reliability, or accuracy of our Services. We are not liable for any disruptions, errors, or inaccuracies in our Services.

 

10. Termination

  • Termination by You: You may terminate your use of our Services at any time by contacting our support team.

  • Termination by Us: We reserve the right to suspend or terminate your access to our Services at our discretion, including for violations of this Agreement or any applicable laws.

 

11. Changes to the Agreement

We may update this Agreement from time to time. Any changes will be posted on our website, and your continued use of our Services constitutes acceptance of the updated terms.

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12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law principles.

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13. Contact Information

If you have any questions or concerns about this Agreement or our Services, please contact us at:

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Plena Scientia Limited
Kampala Uganda
+256 775 565 554, +256757581989
Email Address: briskmedafrica@gmail.com

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By using our Services, you acknowledge that you have read and agree to this User Agreement.

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This User Agreement outlines the terms and conditions for using BriskMed's web-based medical services, including compliance with HIPAA guidelines to ensure the protection of personal health information

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